1. Information We Collect
- Company name, address, GSTIN, and contact person details
- Email address, mobile/landline numbers
- Invoice and billing-related data
- Feedback, testimonials, and service history
- Site photos, equipment tagging, and fire safety audit records (if applicable)
- To process product/service orders and maintain AMC or refilling schedules
- For installation, inspection, and fire safety documentation
- To improve customer support and after-sales service
- To share service reminders, product updates, and promotional offers (with consent)
- To comply with local regulations for fire safety documentation and client reporting
- Unauthorized access or disclosure
- Accidental loss, misuse, or alteration of information
- Sharing data with third parties without approval
- Data is securely stored and accessible only to authorized personnel
- We do not sell, trade, or rent your personal information.
- Limited information may be shared with:
- Government authorities for statutory compliance
- Accredited service partners or logistics providers, only to fulfill confirmed services
- Internal departments (Accounts, Sales, Service) for processing your requests
- Retain data as long as necessary for legal, tax, warranty, or audit purposes
- Data is deleted or anonymize upon request if legally allowed
- Request access to your stored information
- Correct or update your details
- Request deletion of data no longer needed
- Withdraw consent to receive marketing communications
- Contact us at: srsfiresafety.com@gmail.com or 8870070050
7. Updates to This Policy
- This policy may be updated periodically based on regulations or internal changes
- Latest version will be published at www.srsfiresafety.com or provided on request
- SRS ENTERPRISES (SRS Fire Safety)
- 70A-1, K.K. Nagar, Kavundampalayam, Coimbatore – 641030
- Phone: 8870070050
- Email: srsfiresafety.com@gmail.com
- Website: www.srsfiresafety.com
